Understand ShoHost's general terms and conditions governing our services and customer obligations.
These Terms govern your use of ShoHost services. Hosting-specific limits and security rules are incorporated by reference from our policy pages linked below.
Effective Date: February 2025
Company: ShoHost
CEO & Founder: Karthikeyan S
Address: 60 Velampalayam, Erode 638104, Tamil Nadu, India
For the purposes of these Terms and Conditions (“Agreement”), the following definitions apply:
ShoHost provides advanced data center and web hosting services designed to meet the needs of businesses and individuals in India. Our Services include:
All Services are subject to change without prior notice. ShoHost reserves the right to modify, suspend, or discontinue any aspect of the Services at its discretion.
3.1 Offer and Acceptance: By placing an order for our Services through our website or by other means, the Customer makes an offer to contract with ShoHost. The contract is formed when ShoHost confirms the order.
3.2 Term: This Agreement commences on the date of acceptance and continues until terminated in accordance with Section 9.
3.3 Renewal: Service contracts are typically set for a minimum period (e.g., one year) and may renew automatically unless terminated by either party with the required notice.
4.1 Fees: All fees for the Services are as listed on our website, quoted in Indian Rupees (INR), and are exclusive of applicable taxes unless otherwise stated.
4.2 Billing and Payment: Invoices are issued on a monthly, quarterly, or annual basis as per the selected plan. Payment is due within 30 days of the invoice date. ShoHost reserves the right to suspend Services for overdue payments.
4.3 Late Payments: Late payments shall incur interest at a rate of 1.5% per month (or the maximum permitted by law). ShoHost may suspend Services until outstanding payments are made in full.
4.4 Refunds and Cancellation: Eligible web hosting and related service orders may qualify for a 7-day refund on all products as described on System Policies. License-based products are non-refundable once activated. Cancellation must be communicated in writing through our support portal.
5.1 Data Backup: While ShoHost provides routine backup services (as specified in your service plan), the Customer is responsible for maintaining independent backups of all data hosted on our servers.
5.2 Security: Customers are responsible for maintaining the confidentiality of their login credentials. Any access without permission or breach must be reported immediately. ShoHost undertakes commercially reasonable measures to secure its infrastructure.
5.3 Privacy: We are committed to protecting your personal data in compliance with applicable Indian data protection laws. Personal data is collected solely for the purpose of delivering the Services and will not be disclosed to third parties except as required by law.
These rules apply to all hosting services. For operational limits (email, backups, monitoring), see Web Hosting Terms and System Policies.
You must provide accurate, complete, and current registration and billing information and keep your contact details up to date so we can reach you about abuse, security, or billing.
Some plans are marketed with unlimited disk, bandwidth, websites, or email accounts. That means there is no fixed published quota for normal website hosting use—it does not mean unlimited capacity for any purpose. ShoHost is a shared hosting provider; all customers share server CPU, RAM, disk I/O, and network capacity.
Unlimited is intended for: typical websites and web applications (for example HTML, PHP, WordPress, Joomla, and similar CMS sites) with visitor traffic and content sizes appropriate for shared or reseller hosting.
Unlimited is not intended for: using the account primarily as cloud storage, backup/archive space, a content delivery network (CDN), a file mirror, bulk download hosting, email warehousing, or any workload that dominates server resources or harms other customers.
We may, at our discretion and with or without prior notice:
Decisions are based on resource usage, impact on the platform, and the policies on this page—not on arbitrary caps for legitimate small-business and personal sites.
You may not host, link to, or distribute content through our Services that falls into the categories below. This list is illustrative; if something is illegal or abusive in India or your visitors’ jurisdictions, it is not allowed on ShoHost.
Regardless of website type, you must not:
You are solely responsible for all Content on your account, including what your users, contractors, or compromised plugins upload. You must remove infringing or abusive material promptly when we or a rights holder notifies you.
We may investigate suspected abuse (including automated monitoring and third-party abuse reports). We may suspend service immediately to protect the network or other customers, with notice when practical. Repeated or serious violations may result in termination without refund, as allowed by law and our refund policy.
You agree to comply with all applicable laws and regulations in India and in any country where your site is directed or accessed.
7.1 All intellectual property rights in the Services, including any software, documentation, or tools provided by ShoHost, remain the exclusive property of ShoHost or its licensors.
7.2 The Customer grants ShoHost a non-exclusive, worldwide, royalty-free license to use the Customer’s Content solely for the purpose of providing the Services.
7.3 The Customer represents that it owns or has the necessary rights and licenses to all Content submitted for hosting.
8.1 Disclaimer of Warranties: The Services are provided “as is” and “as available” without any warranties, express or implied, including warranties of merchantability or fitness for a particular purpose. ShoHost does not guarantee uninterrupted or error-free operation.
8.2 Limitation of Liability: To the maximum extent permitted by law, ShoHost shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use or inability to use the Services. The total liability of ShoHost under this Agreement shall not exceed the total fees paid by the Customer in the three (3) months preceding the claim.
8.3 Force Majeure: Neither party shall be liable for delays or failures in performance resulting from events beyond their reasonable control, including natural disasters, government actions, or other unforeseen events.
9.1 Termination by Customer: The Customer may terminate this Agreement by providing 30 days’ written notice. All fees accrued until the effective termination date remain payable.
9.2 Termination by ShoHost: ShoHost may immediately terminate or suspend Services if the Customer breaches any terms of this Agreement or for any reason deemed necessary, in accordance with applicable laws.
9.3 Effect of Termination: Upon termination, access to the Services will cease, and any licenses granted under this Agreement will immediately terminate. The Customer is responsible for retrieving all data prior to termination.
10.1 Governing Law: This Agreement shall be governed by and construed in accordance with the laws of India.
10.2 Jurisdiction: Any disputes arising from or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts located in a mutually agreed city in India Erode.
10.3 Negotiation: Prior to initiating legal proceedings, both parties agree to attempt resolution through negotiation or mediation in good faith.
The Customer agrees to indemnify, defend, and hold harmless ShoHost, its officers, directors, employees, and agents from any claims, damages, liabilities, or expenses (including reasonable attorney fees) arising from or related to the Customer's use of the Services or breach of this Agreement.
12.1 Amendments: ShoHost reserves the right to modify these Terms and Conditions at any time by posting an updated version on our website. Continued use of the Services after such modifications constitutes acceptance of the updated terms.
12.2 Entire Agreement: This Agreement constitutes the entire agreement between the parties regarding the subject matter hereof and supersedes all prior agreements or understandings, whether written or oral.
12.3 Severability: If any provision of this Agreement is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect.
12.4 No Waiver: Failure to enforce any right under this Agreement shall not constitute a waiver of that right.
12.5 Assignment: The Customer may not assign its rights or obligations under this Agreement without ShoHost's prior written consent. ShoHost may assign its rights without notice.
If you have any questions about these Terms and Conditions, please contact us:
ShoHost
60 Velampalayam, Erode 638104, Tamil Nadu, India
Email: [email protected]
Phone: +919488091432
Last Updated: February 2025
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