Invoices, tickets, campaigns, and Meta Cloud API — from one WHMCS addon.
WHMCS WhatsApp Manager — Invoices, Tickets, Campaigns & Cloud API
Automate billing and support on WhatsApp. v3.2 adds three switchable API backends — ShoHost WA, Meta Cloud API, and MPWA — plus delivery tracking, signup/checkout OTP, bulk campaigns, abandoned carts, and optional two-way replies. Module licence from ShoHost; annual plans can include hosted API; one-time licences use your own gateway.
Version 3.2.0 · Sold separately — not included with reseller, master, alpha, or lifetime hosting. Validated on modern WHMCS 8.x and 10.x. PHP 7.4+ (8.x recommended).
$
Module licence from2
/mo
WHMCS WhatsApp Manager plans
Annual with optional ShoHost-hosted API, or one-time with your own MPWA, Wasender, Meta Cloud, or custom HTTP gateway. All plans include v3.2.0 automation features on your WHMCS install.
Annual (recommended)
$24.00
Per year- ShoHost-hosted API option (as listed on the store)
- Meta Cloud templates, delivery tracking, and webhooks
- Hooks, templates, bulk campaigns, and abandoned carts
- Phone verification — login, registration, and/or checkout
- In-module updates from the Updates tab
One-time (BYO gateway)
$15.00
One-time- Full WhatsApp Manager v3.2 on your WHMCS install
- Bring your own MPWA, Wasender, Meta Cloud, or custom HTTP API
- Cron queue, hooks, templates, and message logs
- No ShoHost-hosted API included
- Module updates per your licence terms
Sold separately — not included with reseller, master, alpha, or lifetime hosting. Validated on modern WHMCS 8.x and 10.x. PHP 7.4+ (8.x recommended).
What's new in 3.x
ShoHost WhatsApp Manager 3.2.0 builds on Cloud API, compliance, and growth tooling.
- Three API providers: ShoHost WA, Meta Cloud API, MPWA
- Provider status cards and per-backend credentials
- Meta WhatsApp Cloud API + delivery/read webhooks
- Guest signup and checkout OTP
- Abandoned cart WhatsApp reminders
- Quiet hours, backup JSON, and Features tab
WHMCS WhatsApp Manager features
Automation, Meta Cloud, verification, campaigns, and operations — in one addon.
WHMCS hooks
Invoices, payments, tickets, orders, and service lifecycle events trigger WhatsApp messages.
Template library
Map WHMCS events to merge fields; send custom or official Meta template modes.
Cron-driven queue
Pause, resume, and space sends through your existing WHMCS cron.
Invoice PDF attachments
Attach invoice PDFs on supported billing events when enabled.
Message logs
Filter by status, resend or send-now, and audit delivery outcomes.
Multi-API providers
ShoHost WA, Meta Cloud API, or MPWA — one active sender with per-provider settings and retries.
Meta WhatsApp Cloud
Connect WABA ID, phone number ID, and access token; sync official templates.
Delivery webhooks
Track sent, delivered, and read on log rows via Meta callbacks (wamid).
Verified phone policy
Require a verified number before outbound marketing or transactional sends.
Quiet hours
Defer non-urgent messages outside hours you define.
Client opt-in prefs
WhatsApp and marketing toggles in the client area when configured.
Secure credentials
Encrypted API secret storage; CSRF protection on admin write actions.
OTP after login
Modal WhatsApp OTP for authenticated clients when enforcement is on.
Signup & checkout OTP
Guest verification before registration and/or checkout (admin-selectable mode).
Phone verification admin
Bulk verify, reset, and stats from the Phone Verification tab.
Abandoned carts
Track carts, send WhatsApp reminders, dismiss or restore entries.
Bulk campaigns
Audience filters, compose, and queue manager with delivered/read counters.
Client chat button
Floating WhatsApp button in the client area with prefilled message.
Inbound & menu flows
Meta webhook inbound messages, account summary menus, and ticket bridge (Cloud API).
Backup & restore
Export/import settings and templates as JSON (secrets excluded).
Setup & updates
Cron command checklist, licence tab, and in-module upgrade manifest.
Module screenshots
Captured from WhatsApp Manager 3.2.0: multi-API settings, guest signup OTP on register.php, admin phone verification, bulk send, abandoned carts, and in-module updates.
Three API providers in one module
Pick the active gateway per install: ShoHost WA (hosted API key), official Meta WhatsApp Cloud API (WABA, phone number ID, webhooks), or MPWA on your own server. Each backend keeps its own credentials; switch providers without reinstalling the addon.
Message logs and delivery status
Filter the log queue by status, type, client, phone, and date. Resend, send-now, or bulk re-queue failed rows. Meta Cloud installs show delivered/read when webhooks are configured.
Templates, automation, and Meta sync
Email-based, function-based, and bulk message templates with merge fields. Map WHMCS email events, import defaults, and sync approved WABA templates from Meta in one click.
Bulk Send campaigns
Build campaigns with client, product, and geography filters; CSV import; scheduling and rate limits before messages enter the bulk queue.
Phone verification dashboard
OTP limits, WhatsApp template preview, verified/unverified/pending stats, and bulk verify actions — tied to signup, checkout, or post-login enforcement in Settings.
Abandoned cart recovery
Track carts from client activity, send WhatsApp reminders from Bulk Send, and dismiss or restore entries with restore tokens for returning shoppers.
In-module updates and release manifest
Check for builds, compare installed vs published versions, and download packages from the licence manifest — without leaving WHMCS.
Inline WhatsApp verify on register (before OTP)
When Settings → signup/checkout verification is Before registration, the phone field on register.php shows an inline prompt: Verify this number on WhatsApp before you continue, plus Send code. Register stays disabled until the guest completes OTP — no separate footer block.
Register unlocked after WhatsApp OTP
After the guest enters the 6-digit code from WhatsApp and taps Verify, a green Verified badge appears and Register is enabled. The verified number is stored with the new client on ClientAdd.
Setup steps
- Purchase the plan that matches your gateway: annual with hosted API, $2/mo module licence, or one-time BYO gateway.
- Upload modules/addons/shohost_whatsapp and activate under Setup → Addon Modules.
- Open Addons → ShoHost WhatsApp → Settings: choose ShoHost WA, Meta Cloud API, or MPWA; save credentials and test connection.
- Paste the Meta webhook callback URL and verify signature for delivery/read events when using Cloud API.
- Enable phone verification, then set Signup / checkout verification to Before registration (or before checkout) so guests verify on register.php or cart before an account exists.
- Enable WHMCS cron for the module queue; confirm requirements on the Setup tab.
- Sync templates, send a test message, then enable hooks for production events.
Not included with hosting
WhatsApp Manager is not bundled with reseller, master, alpha, or lifetime hosting. Purchase a module licence or plan from ShoHost. See all WHMCS modules.
Why ShoHost WhatsApp Manager
Built for hosting providers who want faster payments, visible ticket updates, and WhatsApp flows that respect Meta Cloud policy — without paste-and-pray cron jobs.
- Clients see invoice and ticket updates where they already chat — fewer overdue payments and missed replies.
- Meta Cloud template mode keeps authentication and marketing flows aligned with WhatsApp policy.
- Signup and checkout OTP reduce fake accounts and wrong numbers before orders complete.
- Abandoned cart reminders recover revenue without manual follow-up.
- Delivery and read states on logs and campaigns show what actually reached the handset.
- Licensed ShoHost addon with Updates tab — not bundled with hosting plans.
WHMCS WhatsApp Cloud API
Connect Meta Cloud, sync official templates, and use webhooks so log rows show sent, delivered, and read states. Authentication OTP can use Cloud templates when configured.
Phone verification before signup
Enforce WhatsApp OTP after login, before registration, before checkout, or combined modes. Guest OTP on register and cart pages uses session-based verification; admins manage bulk verify and reset from the Phone Verification tab.
Abandoned cart WhatsApp reminders
The Abandoned carts tab lists open carts, sends reminder messages, and lets staff dismiss or restore entries — included from v3.1 onward.
Technical notes
- Client-area AJAX endpoints cover OTP, verification status, and client preferences — not a public REST API for third-party apps.
- Channel security follows WhatsApp and your gateway; admin secrets are stored encrypted.
- Two-way inbound features require Meta Cloud API with a working webhook.
- International numbers supported for OTP and outbound sends per gateway capabilities.
Frequently asked questions
Module licensing, gateways, verification, and refunds. [email protected] · +91 9488091432
Is the WhatsApp module included with reseller hosting?
No. It is sold separately and is not bundled with reseller, master, alpha, or lifetime hosting plans.
Which WhatsApp API can I use?
v3.2 supports three backends in Settings: ShoHost WA (hosted API key at wa.shodns.in), official Meta WhatsApp Cloud API, or MPWA on your own server. Only one is active at a time. Meta Cloud is required for template sync, delivery/read webhooks, and inbound menu flows; ShoHost WA suits annual/hosted plans.
Can I force WhatsApp verification before clients register?
Yes. In Settings → outbound policy, choose enforcement: after login, before registration, before checkout, or combinations. Guest OTP runs on register and cart pages with session-based verification.
Does the module support two-way WhatsApp?
Yes, with Meta Cloud API and webhooks configured. Inbound messages can drive menu flows and ticket reply bridging when session context is open.
Is abandoned cart recovery included?
Yes in WhatsApp Manager 3.1+. Use the Abandoned carts tab to list carts, send reminders, and dismiss or restore entries.
What does the $2/mo plan cover?
The monthly module licence on your WHMCS install. API access depends on the plan card you choose — hosted API on the annual product, or your own gateway on the one-time licence.
What is the refund policy?
7-day refund on eligible module orders, same as other ShoHost module pages (/system-policies/).
Get WhatsApp Manager on your WHMCS install
Choose annual with hosted API or one-time with your own gateway. v3.2.0 ready for WHMCS 8.x and 10.x.
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